Refund policy

At our store, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

Returns
You may return any unused, unopened item within 30 days of receiving your order. To qualify for a return, items must be in their original packaging and condition. Items that are damaged, used, or not in their original condition will not be eligible for return.

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days. Please note that original shipping costs are non-refundable.

Exchange Policy
We offer exchanges for defective or damaged items. If you need an exchange, contact us within 7 days of receiving your order.

Return Process
To initiate a return, please contact us at tswhy1@gmail.com with your order details. We will provide further instructions, including the return shipping address. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We appreciate your understanding and aim to provide a seamless shopping experience. For further assistance, reach out to us anytime!